Privacy Policy
Effective Date: 05/01/2024
Thank you for choosing The Luxe K! This Privacy Policy describes how we collect, use, and disclose information about you when you visit our website and use our services, including during the checkout process. We take your privacy seriously and are committed to protecting your personal information.
1. Information We Collect
1.1 Information You Provide: When you make a purchase on our website, we collect personal information such as your name, email address, shipping address, billing address, and payment information (including credit card details).
1.2 Automatically Collected Information: We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity on our website.
2. How We Use Your Information
2.1 Order Processing: We use the information you provide to process and fulfill your orders, including shipping products to your designated address and communicating with you about your order status.
2.2 Customer Support: We may use your information to provide customer support, respond to your inquiries, and resolve any issues you may encounter.
2.3 Marketing and Promotions: With your consent, we may send you marketing communications about our products, promotions, and special offers. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in each message.
2.4 Improving Our Services: We may use information collected to analyze trends, administer the website, and improve our products and services.
3. Information Sharing
3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect the security of your personal information during transmission and storage. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Choices
You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link provided in our emails.
6. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at customer.service@theluxek.com.
By using our website and providing your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from The Luxe K for Luxe K. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Luxe K. The Luxe K reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. The Luxe K also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from The Luxe K again, just sign up as you did the first time and The Luxe K will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at customer.service@theluxek.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at kenocha@theluxek.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our [Link to SMS privacy policy].
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes